Golden Horizon Travel LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect information when you access our website, services, or communicate with us.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
About Golden Horizon Travel LLC
Golden Horizon Travel LLC is a travel assistance, travel technology, consulting, and digital solutions company providing travel-related customer support and operational services.
Our services may include:
Associated brands operated or supported under Golden Horizon Travel LLC include:
These brands may operate independently while remaining commercially, operationally, or technologically associated with Golden Horizon Travel LLC.
Host Agency Association
Golden Horizon Travel LLC may operate in association with recognized travel industry partners, suppliers, operational support providers, or host agencies.
Currently Associated Partner
Outside Agents
Such associations may support supplier access, booking systems, operational infrastructure, and travel-related services.
Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Email address
- Phone number
- Billing information
- Company information
- Communication details
Travel Information
- Booking preferences
- Travel dates
- Destination information
- Reservation details
- Vehicle preferences
Technical Information
- IP address
- Browser type
- Device information
- Website interaction data
- Cookies and analytics information
Business Inquiry Information
Collected during inquiries for consulting, CRM, website, or marketing services:
- Business information
- Operational requirements
- Marketing requirements
- Technical preferences
How We Use Information
We may use collected information to:
Cancellation, Modification & Refund Assistance
Golden Horizon Travel LLC may assist customers with:
This assistance may apply to bookings made through certain Online Travel Agencies (OTAs), suppliers, hotels, airlines, or car rental providers.
Crucial Support Disclaimers
- Refund approvals are not guaranteed.
- Supplier approval may be required.
- Some bookings may be non-refundable.
- Processing timelines may vary depending on suppliers, banks, payment gateways, or third-party systems.
Golden Horizon Travel LLC acts as a customer support and coordination provider where applicable.
Digital Marketing & Technology Services
Golden Horizon Travel LLC may provide:
Results related to digital marketing, rankings, website traffic, advertising approvals, or lead generation may vary depending on market conditions, competition, platform policies, or third-party systems.
Third-Party Services
Our website or services may integrate with or redirect users to third-party providers including:
Golden Horizon Travel LLC is not responsible for the privacy practices, pricing, policies, availability, or operational decisions of third-party services or providers.
Users are encouraged to review the privacy policies and terms of third-party providers separately.
Data Security
We implement commercially reasonable administrative, technical, and security measures designed to protect user information from unauthorized access, misuse, alteration, or disclosure.
Data Retention
We may retain information for:
Retention periods may vary depending on operational, contractual, or legal requirements.
GDPR & International Privacy Rights
If you are located in the European Economic Area (EEA), United Kingdom, or jurisdictions with similar privacy laws, you may have certain rights regarding your personal information, including:
Requests regarding personal information may be submitted through our contact details listed below.
California Privacy Rights (CCPA)
Residents of California may have certain rights under the California Consumer Privacy Act (CCPA), including the right to:
- Request access to collected personal information
- Request deletion of personal information
- Request information regarding data collection practices
International Data Transfers
Information collected through our website or services may be processed, stored, or transferred across multiple jurisdictions where our operational systems, technology providers, partners, or service providers are located.
By using our services, users consent to such transfers where permitted by applicable law.
Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental or guardian supervision.
We do not knowingly collect personal information from children.
Limitation of Liability
Golden Horizon Travel LLC shall not be liable for:
Changes to This Privacy Policy
Golden Horizon Travel LLC reserves the right to update or modify this Privacy Policy at any time without prior notice.
Updated versions will be posted on this page with the revised effective date.
Contact Information
If you have any questions or require support regarding this Privacy Policy, please reach out to us using the official channels below:
Golden Horizon Travel LLC
Website: goldenhorizon-travel.com
Have you reviewed our privacy practices?
Click below to acknowledge you have read our Privacy Policy.